A unique KAM workshop: London 12th Jan 2012

November 17th, 2011 by

Earlier this year, we ran a KAM Simulation workshop for members of the world-renowned Strategic Account Management Association ( May 2011 ).  This was rated one of the best workshops at their conference and so we have teamed up with the University of Portsmouth, to offer a similar session in the UK.  My co-presenter is Beth […]

KAM2win Simulator gets top satisfaction scores

October 10th, 2011 by

The KAM2win Simulator recently scored some of the highest satisfaction scores amongst delegates at the SAMA Global Conference in Orlando. Click here to see the conference highlights: SAMA Feedback Orlando 2011

Is the SAM really a single point-of-contact?

November 9th, 2009 by

Many people talk about their Strategic Account Manager as a single point of contact. But is this wise? It annoys the other customer points of contact in the supplier who thinks the SAM will steal their relationship. It also encourages the customer to ONLY deal with the SAM who then gets overloaded. I have always […]

Recent Posts
Categories
Archives
Close
Thank you. Your message has been sent to Market2Win
Close
Thank you. Your message has been sent to Market2Win
Close
Thank you. Your message has been sent to Market2Win
Close
Thank you. Your message has been sent to Market2Win
Close
Thank you. Your message has been sent to Services.
Close
Thank you. Your message has been sent to Reseller.